Job Details

Job:   Warehouse Lead

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High School
Warehouse & Distribution
GA - Lithia Springs

Job Description

Warehouse Lead
Position Details:
• Schedule inbound & outbound shipments and ensure driver's paperwork is complete.
-Must be able to operate forklift
• Determines method of shipment and prepares bills, invoices and other shipping documents.
• Identify and resolve shipping, storage, or receiving discrepancies as they arise.
• Maintains internal record keeping systems.
•Responsible for communications with customers in a professional, prompt, and effective manner which includes responding to inquiries, processing orders, and handling complaints.
• Accurately processes all inbound and outbound paperwork in a timely manner. Checks all orders for special requests, and inputs into Customer Shipping Portals as required.
• Maintains metrics, records, and reports as required and ensures that inventory records are current and accurate. Prepares and maintains other records as required
• Acts as liaison between warehouse personnel, Managers, and the Customer.

Additional Knowledge, Skills, & Abilities:
• Must be familiar with distribution and warehousing procedures.
• Must be a good communicator, both verbal and written.
• Must have good interpersonal skills.
• Must be proficient in data entry.
• Microsoft Office skills required and must be proficient with Excel.
• Typing and 10 Key by touch, minimum 40 words per minute.
• Must have prior experience with some form of Warehouse Management Systems & programs. Some examples: SAP, Red Prairie, AS400, Manhattan, Oracle.
• Ability to read and comprehend basic instructions, to interpret documents such as safety rules, operating and maintenance instructions and procedures.
• Ability to write legibly.
• Must have good math skills.
• Teamwork - showing commitment to teamwork and collaboration.
• Respect - extending dignity and respect to all people
• Integrity - fostering trust and a positive work environment..
• innovation - bringing creativity to the workplace.
• Customer Focus - achieving Company, department, and personal goals through a strong customer focus.
Forklift Experience

This position is responsible for, but not limited to, the following:
• Apply the Continuous Improvement (ACI) Model for operational efficiency to improve business process, increase proficiency and increase efficiency through waste elimination.
• Apply the 5S Lean methodology to sustain a safe, clean and orderly facility.
• Position requires the incumbent's performance to meet and occasionally exceed standards as set by the company for safety, quality, productivity and inventory accuracy.
• Assist the supervisor in: the coordination of cycle counts, research, aisle audits, adjustments, inventory reporting and insures efficient use of time and equipment, ensuring that appropriate records are maintained and that tight inventory control and security is maintained.
• Maintains records and reports as required. Ensures that inventory records are current and accurate. Prepares and maintains other records as required.
• processes inventory system adjustments.
• Arranges cycle counts and physical inventories and verifies quantities.
• Acts as liaison between warehouse personnel, CSRs, and the customer. Resolves problems as they occur and ensures that accurate and complete information is conveyed to all concerned.
• Acts as a constant communication link between the customer and warehouse & customer service personnel.
• Provides guidance, support and direction to others in the performance of all duties, especially when working on the same task or project.
• Resolves difficult customer inventory problems: Maintains a good working relationship with customers. Reports all customer feedback and assists the other inventory control personnel in resolving customer problems.
• Other duties, projects and assignments as required including but not limited to:
• Working overtime when required;
• Assisting management in finding solutions to problem areas;
• Encouraging staff to participate in employee suggestion program by word and by example and being active in the program.
• Must comply with written policies as set forth in the company Code of Conduct, Dress Code policy, Attendance program and associate handbook

8am-4:30 pm

***must have of WMS experience such as; AS400/SAP/Red Prairie/Oracle/Manhattan.***

Resource is an Equal Opportunity Employer EEO AA M/F/Vet/Disability and a drug free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans status, or any other characteristics protected by law. As an Equal Opportunity Employer, Resource complies with the laws and regulations outlined in the EEO is The Law poster


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