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Job:   Customer Service Representative

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High School
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Transportation & Logistics
Customer Service
HI - Pearl City

Job Description

Customer Service Representative
Work for a great company in Pearl City, HI 96782

***Must have one year of tracking and quoting rates for a trucking company***
RESPONSIBILITES OF CUSTOMER SERVICE REPRESENTATIVE:
• Answering phones in a polite and professional manner;
• Assisting customers with tracking their shipments;
• Providing rate quotes;
• Manifest work;
• Filing;
• General clerical duties including computer and 10-key work;
• Other duties as assigned.



REQUIREMENTS OF CUSTOMER SERVICE REPRESENTATIVE:
• One year of related experience as an office CSR – trucking company experience preferred;
• High School diploma or general education degree (GED);
• The ability to effectively communicate in both written and oral format to all levels of staff;
• Computer literate using MS Word, Excel and Outlook;
• Ability to handle high volume of data entry, email and phone calls, while providing superior customer service;
• Ability to work effectively in a fast-paced environment and within short deadlines;
• A successful team player;
• Able to effectively communicate with all levels of staff.

SCHEDULE & PAY RATE OF CUSTOMER SERVICE REPRESENTATIVE:
• Starts at $15.00
• Monday-Friday
• 8:15am to 4:45pm

Resource is an Equal Opportunity Employer EEO AA M/F/Vet/Disability and a drug free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristics protected by law. As an Equal Opportunity Employer, Resource complies with the laws and regulations outlined in the EEO is The Law poster


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