Job Details

Job:   Freight Forwarding Clerk

40767
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High School
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Warehouse & Distribution
Accounting/Finance
PA - Sharon Hill

Job Description

Freight Forwarding Clerk
SUMMARY OF FREIGHT FORWARDING CLERK:
We have an exciting opportunity for a Customs Brokerage Specialist to ensure all inbound shipments are in full compliance with all US regulatory guidelines. This position will be based in our Philadelphia Station, based in Sharon Hill, PA.


REQUIREMENTS OF FREIGHT FORWARDING CLERK:
• Strong Microsoft Office Skills (Outlook, Word, Excel, and PowerPoint
• Strong computer skills and the ability to adapt to new operating systems
• High School Diploma or GED required
• Generally, 2-4 years of experience in area of responsibility
• Strong customer service skills
• Ability to communicate effectively, both verbally and in writing
• Strong knowledge of US Customs Regulations and Tariffs
• Strong knowledge of other Government agency regulations as they apply to the Customs Clearance process
• Ability to manage vendor performance and challenge service providers when commitments are not met
• Ability to work independently in both day to day tasks, as well as problem solving


RESPONSIBILITIES OF FREIGHT FORWARDING CLERK:
• Assist new clients in onboarding/account setup process, ensuring compliance with all regulatory agencies governing the US import process
• Assist in troubleshooting issues with US Customs Entries and other Government Agency entries
• Assist internal and external customers with inquiries regarding the US Customs process and regulations
• Act as customer service contact for DHL US brokerage customers
• Dispatch shipments for delivery as they are released from US Customs
• Prioritize dispatches based on customer requirements & shipment specifics
• Resolve internal/external customer complaints/irregularities
• Track final delivery through to customers door
• Operational accounting and vendor invoice review and validation


SCHEDULE & PAY RATE OF FREIGHT FORWARDING CLERK:
• $18.00 / hour
• Monday - Friday
• 8:30 am - 5:00 pm


Resource is an Equal Opportunity Employer EEO AA M/F/Vet/Disability and a drug free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans status, or any other characteristics protected by law. As an Equal Opportunity Employer, Resource complies with the laws and regulations outlined in the EEO is The Law poster

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