Job Details

Job:   Freight Forwarding Agent

36055
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High School
0
Telecommunications
Customer Service
IL - Peoria

Job Description

Freight Forwarding Agent
SUMMARY OF FREIGHT FORWARDING AGENT:
Global freight Company is offering career opportunities to Domestic Operations Agent on location in Peoria IL.


REQUIREMENTS OF FREIGHT FORWARDING AGENT:
• Domestic transportation experience a plus!
• High School Diploma
• Excellent communication skills
• Good computer skills
• Excellent organizational skills
• Works well under pressure / fast pace environment
• Good administration skills
• Works well with a team and independently
• Results driven and attention to details
• Punctual and dependable


RESPONSIBILITIES/FUNCTIONS OF FREIGHT FORWARDING AGENT:
• Processes, handles and distributes all required documents in the receiving areas
• Performs booking and booking optimization according to internal guidelines as defined by Product
• Performs delivery arrangement
• Ensures customer requirements are met and takes corrective actions in case of deviations from customer requirements
• Ensures documents are completed and updated in a timely and efficient manner and according to regulations and internal procedures
• Interacts with Customer Service, Product, and Global Service Centers, if required
• Creates/confirms transport order to ensure delivery of the shipment to the final customer
• Performs booking and booking optimization according to internal guidelines as defined by Product
• Prepares, controls and distributes all required Import documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and internal procedures
• Checks responses from counterparts and finalizes validation of required documents
• Follows-up shipment status in the Import area; identifies incidents and ensures resolution of incidents
• Supports Customer Service in the incident and exception management resolution
• Maintains excellent relationships with suppliers
• Is responsible for identifying performance issues of suppliers, and proposes solutions to improve/correct performance
• Performs IT systems related tasks to provide up to date information on shipment
• Interacts with Customer Service, Product, and Global Service Centers, if required


SCHEDULE & PAY RATE OF FREIGHT FORWARDING AGENT:
• Monday - Friday
• 8:00 am to 4:30 pm
• $16.00 / hour


Resource is an Equal Opportunity Employer EEO AA M/F/Vet/Disability and a drug free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristics protected by law. As an Equal Opportunity Employer, Resource complies with the laws and regulations outlined in the EEO is The Law poster
Contact ID 63405 Job ID 36055


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