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Job:   Customer Service Representative

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High School
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Customer Service
NJ - Elizabeth

Job Description

Customer Service Representative
SUMMARY OF CUSTOMER SERVICE REPRESENTATIVE:
National beverage distributor is offering a career opportunity to a Customer Service Representative who will be responsible for maintaining a smooth and satisfactory communication and connection between the client and the company.


RESPONSIBILITIES OF CUSTOMER SERVICE REPRESENTATIVE:
• Process orders, replacement bills and returns.
• Assist customers and sales personnel with service issues to bring them to resolution.
• Work in cooperation with other company personnel, as required to advance the service level.


REQUIREMENTS OF CUSTOMER SERVICE REPRESENTATIVE:
• Physical requirements involve ability to work long periods of sitting, walking to other parts of the building, bending, kneeling and reaching as well as vision (computer database entry and retrieval of information), hearing and verbal communication with customers, suppliers and employees.
• Experience in an office environment: 1-2 years would be preferable
• Knowledge of basic office equipment, to include PC.
• Must be able to work in a team environment with flexibility (seasonal overtime hours would be one example).
• Should be adept in oral and written communication skills and have a professional demeanor.
• Should be a self-starter with good organizational skills and the ability to time manage under pressure while maintaining a courteous approach with customers, co-workers, etc.
• Must have the ability to accurately interpret the price structure, to include level deal and RIP calculations.


SCHEDULE & PAY RATE:
• 9:00 am – 5:00 pm
• $15.00 / hour


Resource is an Equal Opportunity Employer EEO AA M/F/Vet/Disability and a drug free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans status, or any other characteristics protected by law. As an Equal Opportunity Employer, Resource complies with the laws and regulations outlined in the EEO Law poster

1DNI




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